Dumpster Rental FAQ
Our goal is 100% customer satisfaction. Please take a moment to read the following information on Dumpster Express waste removal containers. These policies help us provide the most efficient, hassle-free and economic service to you. To avoid additional charges, please follow these rules and laws for safe, prompt service.
- What can’t I put in dumpster?
By law, we cannot accept any toxic/hazardous waste (paint, herbicides, pesticides, asbestos, chemicals, oil, tires, fuels or appliances with Freon). Also we prohibit the loading of concrete or dirt.
- Is there a weight limit?
No there is no weight limit...pricing will change depending on what you are loading. If you are loading heavy material such as brick, sod, shingles, asphalt you will have to contact the office for instructions on loading.
- Can I fill the container to the top?
All materials must be inside the container, nothing over the top of container. By law we are required to tarp each load for transport. Heavy materials such as dirt, rock, concrete, brick, sod, asphalt should not fill the container over 16 inches from the bottom. All materials that exceed the top of container must be removed. We cannot pick up a container that is over full. You will be responsible for removing excess and a $50.00 return trip fee will be charged to return and pick-up container.
- How long can I keep the container?
The price includes a rental period of up to 7 days for all containers. You may extend the rental period for a additional $25.00 a day. Contact our office if you need to keep the container for any additional days.
- Will the container be picked-up automatically?
No! Please call when the container is ready for pick-up. It is your responsibility to give our office a 24 to 48 hour notice.
- Can I move the container?
No! We will do our best to place your container in a convenient and safe space. You may not move container. Moving a container can cause damage to the underside. If damage occurs, you will be responsible for any and all costs that may occur.
When you rent a dumpster from us, you will have certain responsibilities. You are responsible for the contents of the container and any damage that occurs to our container while on your site.
If you have any other questions about our rates, services or help with sizing a container, we are more than happy to help you with your specific needs. We look forward to hearing from you!
Call Us at 1-855-599-7255
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